Technical skills and data literacy are obviously important in this age of AI, big data, and automation. I believe these softer skills will become even more critical for success as the nature of work evolves, and as machines take on more of the easily automated aspects of work. In other words, the work of humans is going to become altogether more, well, human.
Here some soft skills to become even more precious to employers in the future :
Creativity
Robots and machines can do many things, but they struggle to compete with humans when it comes to our ability to create, imagine, invent, and dream.
Analytical Thinking
As well as creative thinking, the ability to think analytically will be all the more precious, particularly as we navigate the changing nature of the workplace and the changing division of labor between humans and machines.
Emotional Intelligence
Also known as EQ (as in, emotional IQ), emotional intelligence describes a person's ability to be aware of, control, and express their own emotions and be aware of the emotions of others. So when we talk about someone who shows empathy and works well with others, we’re describing someone with a high EQ. Given that machines can’t easily replicate humans’ ability to connect with other humans, it makes sense that those with high EQs will be in even greater demand in the workplace.
Interpersonal Communication Skills
Related to EQ, the ability to successfully exchange information between people will be a vital skill, meaning employees must hone their ability to communicate effectively with other people using the right tone of voice and body language in order to deliver their message clearly.
Active Learning
Someone with a growth mindset understands that their abilities can be developed and that building skills leads to higher achievement.
Decision Making
Decision making skills will important. But there's no doubt that the nature of human decision making will evolve specifically, technology will take care of more menial and mundane decisions, leaving humans to focus on higher level, more complex decisions.
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